We make no apologies for our superior quality of vintage and estate items. If you're a discerning shopping looking for the best, then you will shop Sharp Facets Gallery. Top quality vintage items at killer low prices. LAYAWAY PLANS AVAILABLE
Shipping We ship within 3 days upon receiving payment. In most cases, we ship upon receipt of the order.
If you require your package to be shipped to a different address than that of record, please update your information prior to your purchase. Taxes and customs duties for overseas shipping, if any charged by your country, are of course the responsibility of the buyer. You can read up on your countries VAT on the government website or this one: ec.europa.eu/taxation_customs/taxation/vat/how_vat_works/index_en.htm Shipping quoted is to the continental United States only. We are happy to ship other places but at the higher cost necessary. Please contact us for a shipping quote to your location. We do not pay customs charges or other international fees.
If you require your package to be shipped to a different address than that of record, please update your information prior to your purchase. Taxes and customs duties for overseas shipping, if any charged by your country, are of course the responsibility of the buyer. You can read up on your countries VAT on the government website or this one: ec.europa.eu/taxation_customs/taxation/vat/how_vat_works/index_en.htm
Refunds and Exchanges If you are not satisfied with your purchase and wish to return it, we require that you contact us for a return authorization number. We will give you that number and you must write it on the outside of the package before you can return it to us. We do not pay return shipping for domestic or international returns. Original shipping is not refunded either. Return must be within 5 days of receiving the package. Shipping is not refunded either Items that have been sized or altered cannot be refunded. Those were customized just for you.
My goal is for you to love your antique treasure as much as I do. If you are not 100% satisfied, I offer refunds for unaltered/unsized items for any reason within 5 days of receipt. Please allow up to 7-10 days for the refund to appear in your account once item is returned. Our in house gemologist and jeweler must inspect the returned item to ensure it has not been altered by the customer in anyway, such as diamonds being replaced with cz stones or the cameo has been cracked. ***The only 2 exceptions to refunds would be below: 1. For items that have been custom sized and altered at your request so if you are unsure about an item it may be best to have it sized by your local jeweler just in case. Custom sized items are NOT eligible for returns unfortunately. **NO exceptions** 2. Please note that layaway items that are paid for in installments are NOT eligible for returns unless the item was misrepresented or listed incorrectly. If payments are stopped mid-plan prior to pay-off being completed, a store credit ONLY will be issued for the amount received thus far. If a layaway item is paid off in entirety and then you change your mind afterwards and decide you would like to cancel, store credit ONLY will be issued. **NO exceptions**
Additional policies and FAQs Please read all item details before asking a question! A lot of the answers to our FAQs are found there!
We charge a nominal fee to size rings up or down. Please be 100% sure of your ring size BEFORE contacting us. If you are not sure, it would be best to take the ring you purchase from us to your local jeweler for proper sizing. Our sizing takes about 2 weeks with all of the work we have in our system between online and in gallery sales. Thank you for your understanding.
We do NOT pay customs charges or other international fees.
Layaway -Layaway plans available for all shop items over $200 -Contact us about an item you would like to layaway so we can set up terms -We offer 3 month layaways (or shorter if you’d like) - We require a 20% initial deposit down on the item -Then we will set up 3 listings with equal monthly payments and set up a date for you to pay each month -All layaway payments are non refundable -If you then choose not to get the item you have been paying on, the amount you have paid will be converted to in store credit that will expire after 3 months!! So keep track! It is non-refundable money!!! -We will ship your item upon the final payment
Privacy Policy Privacy NoticeThis privacy notice discloses the privacy practices for www.sharpfacetsgallery.com. This privacy notice applies solely to information collected by this website. It will notify you of the following:
What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
What choices are available to you regarding the use of your data.
The security procedures in place to protect the misuse of your information.
How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone. We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order. Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy. Your Access to and Control Over Information You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
See what data we have about you, if any.
Change/correct any data we have about you.
Have us delete any data we have about you.
Express any concern you have about our use of your data.
Security We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment. If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 864-229-6613 or via email sharpfacetsgallery@gmail.com